Privacy Policy

HighScale ("HighScale," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, communicate with us, attend one of our events, or otherwise interact with HighScale.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Company name
• Job title
• Business or professional information
• Information submitted through contact forms, event registrations, applications, or other website forms
• Communications you send to us
• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring and exit pages
• Date and time of visits
• Approximate geographic location
• Interactions with our website
• Advertising and campaign attribution information
• Cookie and similar technology identifiers

2. How We Use Your Information

We may use information we collect to:

• Respond to inquiries and requests
• Provide information about HighScale and our services
• Schedule meetings or consultations
• Process event registrations and applications
• Communicate with prospective and existing clients
• Send marketing and business communications where permitted
• Personalize and improve our website
• Understand how visitors use our website
• Measure advertising and marketing performance
• Improve our services and marketing
• Detect and prevent security issues, fraud, or misuse
• Maintain our business records
• Comply with applicable legal and regulatory requirements

3. Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, understand website usage, remember preferences, analyze traffic, and measure the effectiveness of advertising.

Some of these technologies may be provided by third-party analytics, advertising, or technology providers. For more information, please review our Cookie Policy.

Where required by applicable law, you may be given options to manage your cookie preferences.

4. How We Share Information

We may share personal information with third parties that help us operate our business, including:

• Website hosting and technology providers
• Analytics providers
• Customer relationship management platforms
• Email and communications providers
• Advertising and marketing platforms
• Event and registration platforms
• Professional advisers
• Contractors and service providers performing services on our behalf

We may also disclose information where required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of HighScale, our users, or others.

If HighScale is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

5. Advertising and Analytics

We may use third-party analytics and advertising technologies to understand website activity, measure campaign performance, and deliver or measure advertising.

These providers may collect information about your browser, device, website activity, or interactions with advertisements through cookies, pixels, or similar technologies.

Depending on applicable law and how these technologies are configured, some disclosures of information for cross-context behavioral advertising may be considered "sharing" under California privacy law. Where required, we provide users with applicable choices regarding these activities.

6. California Privacy Rights

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"). Subject to applicable requirements and exceptions, these rights may include the right to:

• Know what categories and specific pieces of personal information we collect
• Know the categories of sources from which information is collected
• Know the purposes for collecting, using, or sharing personal information
• Request deletion of certain personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information where applicable
• Limit certain uses or disclosures of sensitive personal information where applicable
• Receive equal service and not be discriminated against for exercising privacy rights

If applicable to our data practices, you may submit a request by contacting us using the information provided below. We may need to verify your identity before processing certain requests.

Where applicable, we also honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, as required by law.

7. Sale or Sharing of Personal Information

HighScale does not sell personal information in exchange for money.

Certain advertising or analytics activities may constitute "sharing" of personal information under California law when information is disclosed for cross-context behavioral advertising. Where applicable, visitors may exercise their right to opt out through our cookie preference controls or other privacy mechanism provided on the website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable laws. Retention periods may vary depending on the type of information and the purpose for which it is used.

9. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information. However, no website, network, or electronic transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties. HighScale is not responsible for the privacy, security, or content practices of those third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website and services are intended for businesses and professionals and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected such information, we will take reasonable steps to delete it.

12. Email Communications

If you receive marketing communications from HighScale, you may unsubscribe using the unsubscribe link included in the communication or by contacting us. We may still send non-promotional communications where appropriate, such as responses to inquiries or communications relating to an existing business relationship.

13. International Visitors

If you access our website from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers operate. Data protection laws in those jurisdictions may differ from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact HighScale at hello@highscale.ai — highscale.ai